Who we are
This notice explains how Cre8tiveGene (“we”, “us”) handles personal data collected through this website. The data controller is Cre8tivegene Systems Ltd (RC 9966408), Lagos, Nigeria, reachable at info@cre8tivegene.com.
It covers this website only. When a bank or other organisation uses our products, that organisation decides how its customers' data is used, and its own privacy notice applies.
What we collect
- When you book a demo or contact us: your name, work email, organisation, role, organisation type, the services you are interested in, and anything you write in your message.
- When you visit the site: the technical information every web server receives, such as your IP address, browser type and the pages you request. We use it to keep the site running and secure, including limiting repeated form submissions.
We do not use advertising or tracking cookies.
This website does not collect payment card details.
Why we use it
- To reply to your enquiry and arrange a demo or conversation, which you have asked us to do.
- To keep a record of our business conversations, in our legitimate interest in running our company.
- To protect the site from abuse and keep it secure.
We do not sell your personal data, and we do not use it for automated decisions about you.
Who we share it with
Form submissions are delivered to us by email through our email provider, which may process the data outside Nigeria. Where data leaves Nigeria, we rely on the safeguards the Nigeria Data Protection Act 2023 requires. We share data with no one else unless the law requires it.
How long we keep it
We keep enquiry details for as long as we need them to respond and follow up, and then delete them.
Your rights
Under the Nigeria Data Protection Act 2023 you can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data, or stop or restrict using it;
- send your data to you or another organisation in a usable format;
- withdraw your consent at any time, where we rely on it.
To use any of these rights, email info@cre8tivegene.com. If you are not satisfied with our answer, you can complain to the Nigeria Data Protection Commission.
Changes to this notice
If we change how we handle personal data, we will update this page and the date at the top.