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Cre8tiveGene
AI Solutions

Custom AI, built around how your organisation works.

Assistants, voice agents and automation, designed around your people, your languages and your rules, and built by the team behind our receptionist.

Talk to us about a projectSee what we build for banks
blueprint · human-in-the-loopExample
DocumentsCalls & chatsYour dataYour AIA person approvesYour systems
What we build

AI that does a real job.

We start from the work your people do every day, then build the assistant, agent or automation that takes the repetitive part off their desk.

01

Assistants and voice agents

Assistants that answer customers or staff, by chat or by phone, in the languages they actually use.

02

Document and data AI

Pull fields from forms, search across files, and summarise long documents for review.

03

Workflow automation

The steps between systems that people re-key by hand, handled with a person approving where it matters.

ReceiveCheckApprovePost
04

Product development

From the first workshop to launch and support: a product built with your team, by the people who built our receptionist.

DiscoveryPrototypeBuildDeploySupport
For banks

Where AI earns its keep in a bank.

Examples of what we can build. Each one keeps a person at the point where a decision is made.

OperationsExample

National ID card

  • Full name✓ Adaeze Okafor
  • Date of birth✓ 12 / 03 / 1991
  • Address✓ Matches utility bill
  • Signature! Missing on page 2

Account-opening documents

Reads ID cards, utility bills and forms, pulls out the fields and flags anything missing or inconsistent.

A person decidesAn officer confirms the extracted fields before the account is opened.

How we work

Something you can try, not a slide deck.

  1. Where the time goesWhat good looks likeWho signs off

    Discovery

    We sit with the people doing the work and agree what success looks like, in measures you already track.

    → A one-page brief

  2. Try it →

    Prototype

    A working version on your real examples, early, so you can judge it before committing to a build.

    → Something you can try

  3. $ run checks

    ✓ hand-off rules

    ✓ audit logging

    ✓ access roles

    ready for release

    Build

    Production software with the controls, logging and hand-offs your teams need.

    → A tested release

  4. Your servers live
    Your network live
    Your rules live

    Deploy

    On your infrastructure, with your IT and security teams involved from the first day.

    → Live in your environment

  5. Support

    We stay on to tune, extend and keep it running as your needs change.

    → A system that improves

Technology choices

The right model for the job, not the loudest one.

No lock-in to one AI vendor. We design for where your data must live and who must sign off.

1

Provider-agnostic

We choose models and voice providers for each job and language, and can swap them without rebuilding your product.

2

Self-hosted where it matters

When data must stay inside your walls, we build for your servers, including offline environments.

3

People stay in charge

Approval steps, hand-offs and audit logs are designed in from the start, not added later.

4

Built to be governed

We document what each system does, what data it uses and who approves what, so your risk and compliance teams can review it.

Case study

We built our own first.

The Cre8tiveGene AI Receptionist is the proof of how we work: a voice and messaging system built for Nigerian banks, from the call engine up.

EnglishYorubaIgboHausaPidgin

Five languages, chosen by voice

Seven channels in one inbox

Every hour of the day and night, with hand-off to people

What it took

  • A call engine that listens, transcribes and answers in Yoruba, Igbo, Hausa, Pidgin and English
  • Voice providers chained per language, with automatic failover when one goes down
  • Card numbers, PINs and OTPs removed from transcripts, tickets, summaries and staff screens
  • Ticketing, SLA timers and team queues for the staff who take over
  • Signed, offline-installable releases that run on a bank's own servers
See the receptionist

Start a project

Tell us what you want to build.

Bring the work that takes your team the longest. We'll show you what AI can take off their desk, and where a person should stay in charge.

Start a conversationTalk to us
  1. 1

    A process done by hand

    Re-keying, checking, chasing: the steps between your systems.

  2. 2

    A pile of documents

    Forms, files and letters someone reads one at a time.

  3. 3

    A question asked many ways

    From customers or staff, in more than one language.